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Sometimes your goods will be delivered on different dates, so first of all, check your emails from us to see if any of your items will be arriving separately. You will not be charged any additional postage costs.

If there is a 0 in the quantity column on your invoice this means that unfortunately we did not have the stock of the item to send to you.

If the delivery note says an item should be in your parcel but it isn't, please use our the contact form below to get in touch with us letting us know which item(s) you believe are missing.