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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

Contact Us

To save you time we have provided the answers to some of our most common questions in our FAQ's section.

The answer to your query should be found within this section so please view before contacting us.

Please only contact us if your query is not answered here.

If our FAQ's section is unable to answer your query please contact us by using the form or postal address below. Please choose the question that best matches your query and to ensure that your query is processed as quickly as possible please make sure that you provide as much detail as possible, such as reference to any previous correspondence concerning the issue, parcel tracking numbers etc.

In the event that we are unable to resolve your complaint, you may wish to pursue alternative dispute resolution through the Online Dispute Resolution platform. The platform can be found at http://ec.europa.eu/odr.

By email

To: Customer Services (customer.services@heatonsstores.com)

By post

Heatons

IDA Business Park,
Whitestown road,
Tallaght,
Dublin.
D24 E932.

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Established 69 years ago, Heatons has become one of Ireland's largest groups of department stores. For the latest men’s women’s and kids fashion as well as contemporary home wares and home textiles, all at incredibly low prices, we have everything you need.

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