In order to find a particular product, type the product name into the search box located at the top right hand corner of each page.  The search results will be displayed below.  You can also browse through the products on our site by using the menu at the top of the page.

To add a product to your basket, simply click the "Add to Basket" button located below the description of the item. This will automatically add the product to your basket.

You can view the contents of your basket at any time by clicking on the "View shopping bag" link located at the top of the page

If you have added a product to your basket and no longer wish to purchase it - simply access your basket and click the "X" button next to the item you do not wish to purchase. This will automatically delete this product from your basket.
If you wish to empty your basket from all items, click on the "Remove All" button.

Heatons accept Visa, Mastercard, Laser and One4All cards. All prices are displayed and charged in Euro.

No, we do not accept Heatons Gift Cards in our online store. Heatons Gift Cards may only be used instore.

Occasionally we will issue a promotional code which you can use in our online store by entering it in the promotional code section of the checkout.

Yes! Heatons is part of Buy4now.ie, Ireland's online shopping centre. If you are a Buy4Now member, you can use the Express Checkout in this store and over 17 other Irish online stores. It's all about convenience and together Heatons and Buy4Now are working to make online shopping even easier!
If you are not registered with Buy4Now, you will be offered this option at the checkout.

For queries about an order, contact us at help@buy4now.ie. You can also call the Buy4Now Helpdesk on 1890 209 309 (calls are charged at a local rate. Lines are open Mon-Fri 9am-9pm, Sat 9am-6pm), or if you are dialling outside the Republic of Ireland call +353-1-2075400

To view our complete delivery rate, please click here.

We aim to dispatch all orders within 5 working days. Where possible we will try to adhere or even better lead times. In the unlikely event that we cannot fulfil your order in the timeframe promised, we will contact you immediately to inform you of the delay. 

You can change or cancel an order as long as it hasn't been dispatched. For queries about an order, contact us at help@buy4now.ie. You can also call the Buy4Now Helpdesk on 1890 209 309 (calls are charged at a local rate. Lines are open Mon-Fri 9am-9pm, Sat 9am-6pm), or if you are dialling outside the Republic of Ireland call +353-1-2075400.

If a product is defective in any way, please return it and we will either deliver a new one to you, or refund you the cost of the product. When you purchase online you have a statutory right to return goods (other than perishable or customised) up to 7 days after receiving your order: this is the cooling off period. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the goods to us and we will organise a refund (excluding delivery cost). Any breakages/damages must be reported within 24 hours of delivery.
Please include your reference number. 

No, due to hygiene reasons you are unable to return any lingerie purchased online or instore. This does not affect your statutory rights.

Yes. All information given to Heatons and Buy4Now will be used only by Heatons, Buy4Now and their partners. We will not sell your information to anyone else and all information is encrypted on our secure server to prevent any unauthorised persons gaining access.

Heatons in conjunction with Buy4Now has used the latest technology to ensure that your details remain private and secure. All information is encrypted and credit card details are secured under two levels of security layers called Firewalls. Buy4Now is a VeriSign approved website: to view the certificate click here.

Please click here to view our full terms and conditions